Our Service Promise
The Master Container Services Promise
At Master Container, we aim to reflect the values of our namesake, the Master in everything we do by demonstrating:
- Vision – the ability to think about or plan the future with imagination and wisdom
- Teamwork – coordinated efforts by a group of people acting together as a team in the interests of a common cause
- Purpose – having a reason for who we are and what we create
- Adaptability – the quality of being able to adjust to new conditions
- Resourcefulness – the ability to find quick and clever ways to overcome difficulties
- Resilience – the capacity to recover quickly from difficulties
- Strength – the capacity to withstand great force and pressure.
Our promise to you is that in everything we do, we will reflect these values in:
Innovation
We will use our 20+ years’ experience as the leader in our industry to continually push the boundaries for new and innovative ways to use shipping containers to resolve challenges domestically, in business and for the benefit of society as a whole.
Product Quality
We will be resourceful, adaptable and strong in ensuring the quality of our products continue to be recognised as the very best in the industry.
Communication
We understand that the reason we are here is to service you as our customer to our very best of our abililty so we will strive to always give you the information you need to make the right decisions.
Delivery Service
We understand that the reason we are here is to service you as our custoWe will work as a united team to ensure you receive your products and service on time, at the highest level and with the utmost communication and care
Care to Community
We will share our knowledge, time and resources with those in the community who are young, disadvantaged, ill, disabled or in crisis to make a genuine difference in their lives.
Leadership
We will lead the shipping container solutions industry with integrity, honesty, hardwork and imagination to ensure we deliver a valuable contribution to society.